FREQUENTLY ASKED QUESTIONS

I DON'T HAVE A PAYPAL ACCOUNT. CAN I USE ANOTHER PAYMENT METHOD?

We use Paypal Express as our payment gateway which means you can pay via a PayPal balance, or by using a debit or credit card. You do not have to have a PayPal account to make a purchase.

WHEN WILL MY ORDER SHIP?

Orders ship within 48 hours of the order being placed. Most orders go out within 24.

HOW CAN I TRACK MY ORDER?

Once your order is shipped you will recieve an email notification with your USPS tracking number and projected date and time of arrival.

WHAT SHIPPING CARRIERS DO YOU USE?

We ship exclusively via USPS 2-3 day Priority.

WHAT IS YOUR RETURN POLICY

All sales are final unless there is a defect or the wrong size was sent. If either is the case, please email info@blackbrewculture.com and we will assist you right away!

YOU GUYS ARE DOPE AF. HOW CAN I BE DOWN?

Thanks fam. We are always looking for ambassadors. Send us a message through the Contact page...let's talk!

I HAVE A BRAND AND WANT TO KNOW IF YOU ARE OPEN TO COLLABORATING?

We are in the works of a collaboration program! Send us a message through the Contact page...let's talk!

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